How it works
Translate your dynamic business knowledge into executable digital logic that drives accurate, intuitive and auditable digital experience for your customers
Step 1
Ingest Source Material
We allow you to upload and ingest your source rule materials directly into Decisively, creating the foundation from which you can model and verify your digital rules. This allows you to preserve the important structure and syntax of your source rule material, ensuring that the operational intent is reflected in your digital rules. This means you can:
- Quickly and easily start the rules digitisation process
- Preserve the important structure and syntax of your source rule material
- Keep your source rule material alongside your digital rules estate
Step 2
Model and Verify Digital Rules
Turn your uploaded source rule material into digital rules in a single step by confirming the operational decision logic using our visual styling tools. Once you have created your logic, you can verify its accuracy and efficiency using our inbuilt testing and visualisation tools:
- Unit and Batch testing
- Rule Debugger with live rule graph
- Visual verification using the complete Rule Graph
Step 3
Design Guided Experiences
Use your digital rule logic to power intuitive, amazing experiences using the visual Interview Designer. Drag and drop the stages, screens and digital rule attributes that your users will engage with to get answers to their most complex questions:
- Allow experience designers to model the ideal interview flow, regardless of decision complexity
- Decisively always provides the fastest path to a decision, reducing digital form fatigue
- Use the digital interview in ANY channel
Step 4
Connect With Your Systems
Using Decisively, developers can ensure that the digital rules are successfully integrated into the organisation's IT environment:
- Use the automatically-created Decision API to underpin real-time determinations and calculations in ANY IT system or channel
- Use the Batch API for non real-time or bulk determinations and calculations
- Integrate with other IT systems to expose organisational data to the digital rules model, driving more automation and less complexity
Step 5
Monitor, Audit and Report
Once in operation, you can monitor the performance of your digital rules within the platform, summarise performance in reports, and use powerful, transparent Decision Reports to provide an end-to-end audit trail of an entire decision, determination or calculation:
- Stream monitoring data to your chosen ITSM system
- Create regular reports that can be consumed by other IT systems
- Use Decision Reports to provide the ultimate level of decision transparency, increasing user trust and decreasing complaints and appeals
Step 6
Manage Ongoing Change
Once you have created your digital rules estate, managing change becomes fast, simple and incredibly accurate. As we add reference tags to each digital rule connecting it with the source from which it was derived, simply locate the right tag, update the digital rule, test, approve and release!
- Digital rules can be updated in hours or days, not the weeks or months required for traditional approaches
- Testing and validation tools make the change process much more accurate and dependable
- Simplify the traditional IT change and release cycle by managing digital rule changes separately
How it works with different personas
Designer
Complex business rules make it nearly impossible to create the intuitive, elegant experiences that customers and consumers demand. Using Decisively this becomes a reality!
Create the amazing experiences you have always wanted to in regulated industries. Use the digital logic that business experts create to:
Enable amazing experiences in ANY channel
Create guided digital interviews that deliver complex decisions quickly
Mash up digital rules from different parts of the organisation to reimagine digital service
Deliver organisational digital intelligence to the customer to transform their experience
Developer
Develop high-value IT outcomes for your organisation or customer, rather than dealing with the manual coding and management of complex business rules!
Decisively lets policy and business rules experts focus on extracting the digital logic developers need to drive the complex business processes that lie at the heart of enterprise IT systems. Once the digital rules are created, you can:
Use the automatically created Decision API to underpin real-time determinations and calculations in ANY IT system or channel
Use the Batch API for non-real-time or bulk determinations and calculations
Integrate with other IT systems to expose organisational data to the digital rules model, driving more automation and less complexity
Stream determinations, calculations, or Decision Reports to ANY IT system for analysis, auditing, service management, records management, data warehouse or archive
Analyst
Whether you're a policy analyst, policy author, subject matter expert or business analyst, you will feel right at home in Decisively. We enable you to quickly and easily extract digital logic from all your source material.
Business knowledge
Organisational policies
Business rules
Legislation
Once the digital logic is extracted it is machine-readable and human-readable, so you can amend or update it as needed without needing any specialised IT skills.